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How do I make a return?Updated 2 months ago

We know buying footwear online can be challenging. Our goal is to provide you with an easy-to-use return portal and sufficient time to determine if the boots or shoes will work for you.

You may return or exchange your item(s) within 30 days of receiving your order for a full refund.

All items must be in New, Unused Condition with their original shoe box and any inserts.  Footwear worn outside is not eligible for returns or exchanges.

Footwear received that is not in new, unused condition will be returned to you without a refund or exchange. Items not returned in their original packaging may be delayed in the processing of your return.

* Please note, some items are marked as returnable for exchange or store credit only. This will be listed on the product page if it applies to a product.


https://akuoutdoor.us/pages/returns-exchanges


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